AI Customer Interviewer
Interviews at Scale
The AI Customer Interviewer is your perfect assistant. It seamlessly conducts dozens to thousands of interviews in real time with unwavering attentiveness.
Chatty always stays on top of each topic, actively listening to and analyzing customer inputs. Unlike other tools, it is trained to make every conversation engaging and context-aware.
Use Cases
Product
Validate features and identify pain points.
Marketing
Understand customer preferences for targeted campaigns.
Business Intelligence
Gain a bird's-eye view of all the operations inside the company.
Customer Experience
Gain an idea of customer touchpoints that need adjustments.
Focused on Results
The main goal of the AI Interviewer is to listen, understand, and analyze. Teams discover insights unparalleled to other solutions.
AI Interviewer
Deep contextual understanding with dynamic adaptation of questions.
Interactive and engaging conversations.
Handles from dozens to thousands of interviews seamlessly.
Extracts smart insights based on one or a thousand responses.
Chatbot
Limited to predefined scripts; lacks depth.
Low completion rate.
Can manage multiple interactions but with limited depth.
Requires manual answer review.
Survey
Static questions, limited to a predefined scope.
Minimal engagement due to static question format.
Collects large volumes but lacks rich insights.
Significant manual effort is needed for data analysis.
How Does AI Customer Interview Work?
AI handles answers from a handful to thousands of customers effortlessly.
AI does real-time adjustment based on user responses. Teams are in control of editing and overseeing the interviewer in real time giving the full control for improvements.
Smart interviewer uncovers distinct customer behavior drivers through AI data analytics giving a big picture.
1-minute Setup
Chatty provides two setup options, allowing you to adjust the interviewer to your exact preferences or use it straight out of the box.
Easy Mode
Quick setup in under 1 minute.
Full Detail Mode
Detailed customization for in-depth interviews.
Question Control
You set the initial question to guide the interview’s tone and focus, ensuring the conversation starts on the right path.
Multiple Topics
It is never about one question or only one answer. With Chatty you can define the level of depth for each particular question.
Depth Customization
You can always adjust how many follow-up questions the interviewer will make before jumping to the next topic.
Chatty’s Testimonials
Frequently Asked Questions
Are AI Customer Interviews similar to real ones?
Yes, smart interviewer leverages advanced algorithms offering scalability, consistency, and 24/7 availability. While a human interviewer can provide a personal touch, AI Interviewer ensures a friendly and non-biased approach. Chatty can handle large volumes of interviews simultaneously, making it highly efficient and cost-effective.
What is the response rate with AI Interviewer?
AI Interviewers typically achieve higher response rates compared to traditional methods due to their interactive and adaptive nature. We trained Chatty using the best practices from real customer interviews and mirroring techniques used by the best interviewers.
How quickly can I see results from using AI Interviewer?
You can see results almost immediately after deploying AI Interviewer. The platform provides real-time insights allowing you to make informed decisions without delay.
Is AI Interviewer easy to integrate into my current system?
Yes, Cusomter Interviewer is designed for seamless integration with your ecosystem through embedding or sending a link. Additionally, it offers straightforward APIs allowing you to embed Chatty into your user experience while preserving the exact look and style of your brand.
What kind of support is available if I have questions or encounter issues?
We offer comprehensive support, including access to our help center with detailed documentation and tutorials. Additionally, you can contact our customer support team directly for personalized assistance with any questions or issues you may encounter. You may read more about packages and support tiers on our Pricing page.
Can this tool be used by data-centric people like data analysts?
Yes, Chatty provides in-depth insights and comprehensive data analysis, helping analysts uncover patterns, trends, and correlations in user inputs. The platform’s advanced dashboard makes it easy for analysts to interpret complex data
